1. General Information and Product Identification

1.1. Product Name

hema.to

1.2. Manufacturer details

hema.to GmbH

Metzstr. 14B

81667 München

Germany

[email protected]

VAT Number: DE348156268

EORI Number: DE461018766392877

National Trade Register: HRB270276

Actor SRN (EU): DE-MF-000029988

1.3 Shelf-Life/Expiry Date

Since hema.to pushes for software updates, every major/significant release is considered the end of life of the software and with it the old version of the software is decommissioned. This means that the shelf life of the cloud software is the time between two major software updates. All subsequent versions will be minor changes/releases.

2. Using hema.to

2.1. Personal Account

You should have received a verification email from hema.to. You should validate your account through the link provided in the email and set up a password for your account. You can log-out and log back in to hema.to with these credentials. Keep these credentials secure, and do not pass them on to others. URL for login: app.hema.to Upon entering your username and password, you will be prompted to complete a two-factor authentication (2FA) process for added security. A verification code will be sent to the email address associated with your hema.to account. Please note that this verification code is only valid for 5 minutes from the time the email was received. If the verification code expires, you can initiate the login process again to receive a new one.